
Social Media and GDPR
As expressed before, the General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect in the European Union (EU) on May 25, 2018. It was designed to give individuals control over their data and to simplify the regulatory environment for international business by unifying the regulation within the EU. And, previously, we considered, the implications precautions and procedures, and protocols of the GDPR for email marketing/marketers. This time, we look at GDPR’s impact on the activities of both social media platforms, like Facebook, and the activities of social media marketers.
Under GDPR, as made clear before for processors of personal information, social media platforms must obtain explicit consent from users before collecting or processing their data. This means users must give clear and affirmative action to opt-in for their data to be used. The platforms are required to be transparent about the data they collect, how it’s used, and how long it’s stored. Consequently, users must be informed about their rights regarding their data. Users have the right to access their data, receive copies of it, and request its deletion from the platform’s records, commonly known as the “right to be forgotten.” GDPR grants users the right to data portability, meaning they can transfer their data from one service provider to another. This impacts social media platforms as they must ensure users can easily export their data. The regulation affects targeted advertising, as social media platforms now need clear consent to use personal data for ad targeting. This has led to changes in how ads are served and measured. Even companies based outside the EU must comply with GDPR if they handle the data of EU residents. This global reach has forced social media platforms worldwide to adapt their policies. Social media platforms face significant fines for non-compliance with GDPR, which can be up to €20 million or 4% of the company’s global annual turnover, whichever is higher. Platforms are required to implement robust security measures to protect personal data against breaches and unauthorized access. Some social media companies have appointed DPOs to oversee compliance with GDPR and to act as points of contact for data protection authorities. Lastly, some platform features may have been modified or removed to comply with GDPR, affecting how users interact with social media platforms.
The General Data Protection Regulation (GDPR) has significant implications for social media marketers, taking into account the implication for social media platforms, primarily revolving around the collection, processing, and storage of personal data through ads, posts, apps, code snippets, e.g., Facebook Pixel and OpenGraph, and platform searches.
The main implications for social media marketers concern the acquisition of explicit consent from individuals/social media users for collecting or using their data for marketing purposes; Transparency, by giving clear communication about what data is collected and how it will be used, and; The recognition that individuals/users have data rights that include the right to access their data and to request its deletion.
Social media marketers must take precautions and follow procedures to update privacy policies, typically implemented on a parallel website, to comply with GDPR requirements, ensuring they are clear and accessible; Conduct thorough data audits—a wide-ranging assessment of all aspects of data gathering, storage, and usage in an organization—of all data to ensure compliance with GDPR, and; Implement robust security measures to protect personal data from breaches.
Social media marketers must follow protocols to minimize data collection, i.e., collect only the data that is necessary and keep it no longer than needed; Establish procedures to address users’ requests regarding their data rights under GDPR, and; Provide staff training to ensure they understand GDPR requirements and the importance of compliance.
Conclusion
Concerning the GDPR, social media platforms must obtain explicit consent from users before collecting or processing their data and they must recognize their data rights. The same stipulations apply to social media marketers whether they collect personal data through ads, posts, apps, code snippets, and platform searches. In addition, social marketers must update their privacy policies, conduct data audits, minimize the collection of personal data, and train their staff on the GDPR. It’s important to note that this post and the previous one in this GDPR series are general guidelines and not legal advice. For detailed procedures and legal compliance, consult with a legal expert in GDPR. This post is the last in the GDPR series.
Mastering the Art of Compliance in Modern Marketing: https://youtu.be/t9DMfEt0BdY
GDPR & Ads | Go For Teal: https://youtu.be/N46Nt-kExbU
PUBLIC LAW 108–187—DEC. 16, 2003: https://www.govinfo.gov/content/pkg/PLAW-108publ187/pdf/PLAW-108publ187.pdf
Meta Privacy Policy – How Meta collects and uses user data: https://www.facebook.com/privacy/policy
Facebook’s Zuckerberg: Privacy policies need to be…: https://youtu.be/2cwG68KST2M
Facebook Ads: Do I Need A Privacy Policy URL? https://youtu.be/Olgh1989KKQ
How to create Privacy Policy Link for Facebook Ads for…: https://youtu.be/tLS15-lXY-g
How To Start Social Media Marketing As A Beginner: https://youtu.be/FSTY5fU9YA4
How To Search FACEBOOK Friends by Area, City, or…: https://youtu.be/ecsm2whyCvw
7 Tips For Facebook App Install Ads: https://youtu.be/SlWpZKYfbYE
NEW Facebook Ads Tutorial for Beginners in 2024: https://youtu.be/mGo718Z_tHg
What is a Facebook Pixel? (2023 explanation): https://youtu.be/bvUSiwy7ZRg
The Open Graph Protocol - Why And How You Should: https://youtu.be/RW5HCOMbvuQ
Getting Started with the Open Graph Protocol: https://youtu.be/5CVLqbyaPtM
Meta Pixel Tutorial for Beginners (2024): https://youtu.be/rtcJTpCG4ro
How To Use Instagram! (Beginners Guide) (2023): https://youtu.be/ppXrPOz8gKI
What is the Cambridge Analytica scandal? https://youtu.be/Q91nvbJSmS4
YouTube Advertising: How to Run Your First Ad: https://youtu.be/AuKxAioEHj0
Quickstart Guide: Start Your Channel | Ep. 1 ft. OffbeatLook: https://youtu.be/LcuvxJNIgfE
Quickstart Guide: How YouTube Works | Ep. 2 ft. OffbeatLook: https://youtu.be/EHDDHbKd5Qo
Quickstart Guide: Branding Your Channel | Ep. 3 ft. OffbeatLook: https://youtu.be/6KzJpoPEXl8
–Richard Thomas
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